Processing- Shipping Policy
If you are offered insurance but do not accept it, vapman cannot cover damaged, stolen or damaged packages. When you receive the goods, please check the quantity and condition of the vapman products. If you find any items missing or damaged, please contact us immediately within 48 hours of receipt. No replacements will be offered after 48 hours from receipt of the products.
We will ship the ordered vapman products as soon as possible. Normally we have them in stock and they will be shipped within 1-3 business days. If they are not in stock or we expect longer delivery times, this will be noted in the store under the item description. Pre- and post-orders will be shipped as soon as the products are available. Please note that from our headquarters in Italy, we have no direct influence on the delivery time of the carrier. Please contact the carrier directly if you have any questions.

International shipments
We ship our products internationally. Please note that you, the buyer, are responsible for any VAT, duties, taxes, handling fees, customs clearance fees, etc. required by your country for importing consumer goods. We do not collect these in advance and cannot make a calculation of the costs as they can vary greatly from country to country. Please do your research so you are prepared to take your package through customs and have an idea of what the additional cost will be.


Free shipping from an order of 250 euro applies to the following countries

United States, Canada , Austria, Belgium, France, Germany, Luxembourg, Netherlands, Monaco, United Kingdom, Italy, Denmark, Ireland, Portugal, Spain, Sweden, Greece, Finland, Croatia, Bulgaria, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia, Albania, Andorra, Bosnia and Herzegovina, Faroe Islands, Gibraltar, Guernsey, Iceland, Jersey, Liechtenstein, Republic of Moldova, Montenegro, Northern Macedonia, Norway, Serbia, Switzerland, Turkey, Kosovo.


Free shipping from an order of 450 euro applies to the following countries

Bangladesh, Saudi Arabia, Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Argentina, Australia, Belarus, Cambodia, Costa Rica, Curaçao, Dominica, Bolivia, Bonaire, Sint Eustatius and Saba, Brazil, Chile, Colombia, El Salvador, Ecuador, Fiji, Guadeloupe, Jamaica, British Virgin Islands, Guatemala, Haiti, Honduras, Guyana, Israel, Maldives, Special Administrative Region Macau, Martinique, St. Martin, Oman, Pakistan, Montserrat, St. Kitts and Nevis, New Caledonia, New Zealand, South Africa, Qatar, Russia, Dominican Republic, Panama, St. Barthélemy, St. Lucia, St. Pierre and Miquelon, St. Vincent and the Grenadines, French Guiana, Paraguay, Peru, Suriname, French Polynesia, Samoa, Ukraine, Taiwan, Vietnam, Trinidad and Tobago, Uruguay, Venezuela, Greenland, Egypt, Bahrain, China, India, Indonesia, Japan, Kuwait, Malaysia, Philippines, Singapore, Hong Kong Special Administrative Region, Sri Lanka, South Korea, Thailand, United Arab Emirates, Mexico and rest of the world.